{"id":1758,"date":"2026-05-11T03:16:03","date_gmt":"2026-05-11T03:16:03","guid":{"rendered":"https:\/\/roseyounai.com\/"},"modified":"2026-05-11T03:16:04","modified_gmt":"2026-05-11T03:16:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/roseyounai.com\/de\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"gs_accordion_250 gsbp-65ea3ca\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-65ea3ca-0\" aria-controls=\"gs-content-gsbp-65ea3ca-0\">\n<span class=\"gs_name\" itemprop=\"name\">Welche Produkte bieten Sie f\u00fcr Nagelliebhaber an?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-65ea3ca-0\" id=\"gs-content-gsbp-65ea3ca-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Wir bieten eine Vielzahl von Nagelprodukten, darunter Gellack, Glitter-Gellack, Nagelwerkzeuge, Nagelzubeh\u00f6r und Manik\u00fcrezubeh\u00f6r f\u00fcr die Nagelpflege zu Hause.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-65ea3ca-1\" aria-controls=\"gs-content-gsbp-65ea3ca-1\">\n<span class=\"gs_name\" itemprop=\"name\">Ist Gelnagellack f\u00fcr Anf\u00e4nger geeignet?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-65ea3ca-1\" id=\"gs-content-gsbp-65ea3ca-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Ja. Viele Gelnagellacke lassen sich mit der richtigen Nagelvorbereitung, einem Unterlack, einem \u00dcberlack und einer UV- oder LED-Nagellampe leicht zu Hause auftragen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-f095c31\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-f095c31-0\" aria-controls=\"gs-content-gsbp-f095c31-0\">\n<span class=\"gs_name\" itemprop=\"name\">Wie lange h\u00e4lt Gelnagellack normalerweise?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-f095c31-0\" id=\"gs-content-gsbp-f095c31-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Bei richtiger Anwendung und Aush\u00e4rtung kann Gel-Nagellack bis zu zwei bis drei Wochen halten und dabei ein gl\u00e4nzendes und sch\u00f6nes Finish behalten.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-f095c31-1\" aria-controls=\"gs-content-gsbp-f095c31-1\">\n<span class=\"gs_name\" itemprop=\"name\">Was soll ich tun, wenn ich eine besch\u00e4digte Sendung erhalte?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-f095c31-1\" id=\"gs-content-gsbp-f095c31-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Wenn Ihr Artikel besch\u00e4digt ankommt, kontaktieren Sie uns bitte mit Ihrer Bestellnummer und klaren Fotos des Produkts und der Verpackung. Wir werden Ihnen mit einem Ersatz oder einer R\u00fcckerstattung helfen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-a1c0a0f\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-a1c0a0f-0\" aria-controls=\"gs-content-gsbp-a1c0a0f-0\">\n<span class=\"gs_name\" itemprop=\"name\">Was ist, wenn ich das falsche Produkt erhalte?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-a1c0a0f-0\" id=\"gs-content-gsbp-a1c0a0f-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Sollten Sie einen falschen Artikel erhalten, wenden Sie sich bitte so schnell wie m\u00f6glich an unseren Kundendienst. Wir werden Ihre Bestellung \u00fcberpr\u00fcfen und eine L\u00f6sung f\u00fcr Sie finden.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-a1c0a0f-1\" aria-controls=\"gs-content-gsbp-a1c0a0f-1\">\n<span class=\"gs_name\" itemprop=\"name\">Was soll ich tun, wenn mein Paket verschwunden ist?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-a1c0a0f-1\" id=\"gs-content-gsbp-a1c0a0f-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Wenn Ihr Paket als zugestellt angezeigt wird, Sie es aber nicht erhalten haben, wenden Sie sich bitte zun\u00e4chst an Ihren \u00f6rtlichen Zusteller, Ihre Nachbarn oder Ihren Briefkasten. Dann kontaktieren Sie uns f\u00fcr weitere Hilfe.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-5a1e424\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-5a1e424-0\" aria-controls=\"gs-content-gsbp-5a1e424-0\">\n<span class=\"gs_name\" itemprop=\"name\">Was ist, wenn die Farbe des Gelpoliers anders aussieht als auf dem Bild?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-5a1e424-0\" id=\"gs-content-gsbp-5a1e424-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Die Farbe kann aufgrund von Bildschirmeinstellungen, Beleuchtung und Nagelbasisfarbe leicht variieren. Wir tun unser Bestes, um jeden Farbton so genau wie m\u00f6glich darzustellen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-5a1e424-1\" aria-controls=\"gs-content-gsbp-5a1e424-1\">\n<span class=\"gs_name\" itemprop=\"name\">Was sollte ich tun, wenn ich ein Problem mit der Produktqualit\u00e4t habe?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-5a1e424-1\" id=\"gs-content-gsbp-5a1e424-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Bitte kontaktieren Sie uns mit Ihrer Bestellnummer, Fotos und einer kurzen Beschreibung des Problems. Unser Team wird es \u00fcberpr\u00fcfen und eine geeignete L\u00f6sung anbieten.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-34c5057\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-34c5057-0\" aria-controls=\"gs-content-gsbp-34c5057-0\">\n<span class=\"gs_name\" itemprop=\"name\">Bieten Sie Unterst\u00fctzung nach dem Kauf an?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-34c5057-0\" id=\"gs-content-gsbp-34c5057-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Ja. Wir helfen Ihnen gerne bei Bestellproblemen, Produktfragen, Anwendungstipps, R\u00fccksendungen und R\u00fcckerstattungen, um Ihren Einkauf reibungslos und einfach zu gestalten.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-34c5057-1\" aria-controls=\"gs-content-gsbp-34c5057-1\">\n<span class=\"gs_name\" itemprop=\"name\">Wie lange dauert es, bis eine R\u00fcckerstattung bearbeitet wird?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-34c5057-1\" id=\"gs-content-gsbp-34c5057-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Nachdem wir den zur\u00fcckgesandten Artikel erhalten und gepr\u00fcft haben, werden die R\u00fcckerstattungen in der Regel innerhalb weniger Werktage bearbeitet. Die endg\u00fcltige Ankunftszeit h\u00e4ngt von Ihrem Zahlungsanbieter ab.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gs_accordion_250>.gs_item{border-top-left-radius:8px;border-bottom-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;overflow:hidden;border-width:1px;border-style:solid;border-color:var(--wp--preset--color--border, #00000012)}.gs_accordion_250 .gs_title{margin:0;padding:0}.gs_accordion_250 .gs_title button{font-size:1rem;background-color:#0000000d;border:0;padding:1rem 1.5rem;font-weight:400;text-decoration:none;display:flex;justify-content:space-between;align-items:center;width:100%;color:#000;cursor:pointer;column-gap:5px}.gs_accordion_250 .gs_title .gs_icon{width:17px;height:17px;transition:all .5s ease}.gs_accordion_250>.gs_item>.gs_content{max-height:0;overflow:hidden;transition:max-height .5s cubic-bezier(.42,0,.58,1),opacity .4s cubic-bezier(.42,0,.58,1);opacity:0}.gs_accordion_250>.gs_item[data-active]>.gs_content{max-height:5000px;opacity:1}.gs_accordion_250 .gs_content>.gs_content_inner{padding:25px;font-size:1rem;line-height:1.7rem}.gs_accordion_250>.gs_item[data-active]>.gs_title .gs_icon{transform:rotate(90deg)}.gsbp-34c5057,.gsbp-5a1e424,.gsbp-65ea3ca,.gsbp-a1c0a0f,.gsbp-f095c31{position:relative;display:flex;flex-direction:column;row-gap:15px;column-gap:15px;align-items:stretch;justify-content:flex-start}","footnotes":""},"class_list":["post-1758","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/pages\/1758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/comments?post=1758"}],"version-history":[{"count":1,"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/pages\/1758\/revisions"}],"predecessor-version":[{"id":1760,"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/pages\/1758\/revisions\/1760"}],"wp:attachment":[{"href":"https:\/\/roseyounai.com\/de\/wp-json\/wp\/v2\/media?parent=1758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}