{"id":1758,"date":"2026-05-11T03:16:03","date_gmt":"2026-05-11T03:16:03","guid":{"rendered":"https:\/\/roseyounai.com\/"},"modified":"2026-05-11T03:16:04","modified_gmt":"2026-05-11T03:16:04","slug":"faqs","status":"publish","type":"page","link":"https:\/\/roseyounai.com\/it\/faqs\/","title":{"rendered":"Domande frequenti"},"content":{"rendered":"<div class=\"gs_accordion_250 gsbp-65ea3ca\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-65ea3ca-0\" aria-controls=\"gs-content-gsbp-65ea3ca-0\">\n<span class=\"gs_name\" itemprop=\"name\">Quali prodotti offrite alle amanti delle unghie?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-65ea3ca-0\" id=\"gs-content-gsbp-65ea3ca-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Offriamo una variet\u00e0 di prodotti per le unghie, tra cui smalto gel, smalto gel glitterato, strumenti per le unghie, accessori per le unghie e prodotti essenziali per la manicure a casa.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-65ea3ca-1\" aria-controls=\"gs-content-gsbp-65ea3ca-1\">\n<span class=\"gs_name\" itemprop=\"name\">Lo smalto in gel \u00e8 adatto alle principianti?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-65ea3ca-1\" id=\"gs-content-gsbp-65ea3ca-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">S\u00ec. Molti smalti gel sono facili da applicare a casa con una preparazione adeguata, una base, un top coat e una lampada UV o LED.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-f095c31\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-f095c31-0\" aria-controls=\"gs-content-gsbp-f095c31-0\">\n<span class=\"gs_name\" itemprop=\"name\">Quanto dura di solito lo smalto in gel?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-f095c31-0\" id=\"gs-content-gsbp-f095c31-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Con una corretta applicazione e polimerizzazione, lo smalto gel pu\u00f2 durare fino a due o tre settimane, mantenendo una finitura lucida e bella.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-f095c31-1\" aria-controls=\"gs-content-gsbp-f095c31-1\">\n<span class=\"gs_name\" itemprop=\"name\">Cosa devo fare se ricevo un articolo danneggiato?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-f095c31-1\" id=\"gs-content-gsbp-f095c31-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Se l'articolo arriva danneggiato, contattateci con il numero d'ordine e con foto chiare del prodotto e della confezione. Vi aiuteremo a sostituire o rimborsare l'articolo.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-a1c0a0f\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-a1c0a0f-0\" aria-controls=\"gs-content-gsbp-a1c0a0f-0\">\n<span class=\"gs_name\" itemprop=\"name\">Cosa succede se ricevo un prodotto sbagliato?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-a1c0a0f-0\" id=\"gs-content-gsbp-a1c0a0f-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Se si riceve un articolo sbagliato, si prega di contattare il nostro servizio clienti il prima possibile. Controlleremo il vostro ordine e troveremo una soluzione per voi.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-a1c0a0f-1\" aria-controls=\"gs-content-gsbp-a1c0a0f-1\">\n<span class=\"gs_name\" itemprop=\"name\">Cosa devo fare se il mio pacco \u00e8 scomparso?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-a1c0a0f-1\" id=\"gs-content-gsbp-a1c0a0f-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Se il pacco risulta consegnato ma non \u00e8 stato ricevuto, si prega di controllare prima con il corriere locale, i vicini o la cassetta della posta. Poi contattateci per ulteriore assistenza.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-5a1e424\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-5a1e424-0\" aria-controls=\"gs-content-gsbp-5a1e424-0\">\n<span class=\"gs_name\" itemprop=\"name\">Cosa succede se il colore dello smalto gel \u00e8 diverso da quello della foto?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-5a1e424-0\" id=\"gs-content-gsbp-5a1e424-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Il colore pu\u00f2 variare leggermente a causa delle impostazioni dello schermo, dell'illuminazione e del colore della base dell'unghia. Facciamo del nostro meglio per mostrare ogni tonalit\u00e0 nel modo pi\u00f9 accurato possibile.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-5a1e424-1\" aria-controls=\"gs-content-gsbp-5a1e424-1\">\n<span class=\"gs_name\" itemprop=\"name\">Cosa devo fare se ho un problema con la qualit\u00e0 del prodotto?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-5a1e424-1\" id=\"gs-content-gsbp-5a1e424-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Contattateci con il numero d'ordine, le foto e una breve descrizione del problema. Il nostro team esaminer\u00e0 il problema e fornir\u00e0 una soluzione adeguata.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_accordion_250 gsbp-34c5057\" data-type=\"accordion-component\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq1\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-34c5057-0\" aria-controls=\"gs-content-gsbp-34c5057-0\">\n<span class=\"gs_name\" itemprop=\"name\">Offrite assistenza post-vendita?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-34c5057-0\" id=\"gs-content-gsbp-34c5057-0\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">S\u00ec. Saremo lieti di aiutarvi a risolvere problemi relativi all'ordine, domande sul prodotto, suggerimenti per l'applicazione, resi e rimborsi per rendere la vostra esperienza di acquisto semplice e senza intoppi.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"gs_item\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Question\" itemprop=\"mainEntity\" aria-controls=\"faq2\">\n<h3 class=\"gs_title\">\n<button class=\"gs_click_sync\" type=\"button\" aria-expanded=\"false\" id=\"gs-trigger-gsbp-34c5057-1\" aria-controls=\"gs-content-gsbp-34c5057-1\">\n<span class=\"gs_name\" itemprop=\"name\">Quanto tempo ci vuole per elaborare un rimborso?<\/span>\n\n\n\n<svg viewbox=\"0 0 512 1024\" width=\"512\" height=\"1024\" class=\"gs_icon\"><path d=\"M49.414 76.202l-39.598 39.596c-9.372 9.372-9.372 24.568 0 33.942l361.398 362.26-361.398 362.26c-9.372 9.372-9.372 24.568 0 33.942l39.598 39.598c9.372 9.372 24.568 9.372 33.942 0l418.828-418.828c9.372-9.372 9.372-24.568 0-33.942l-418.828-418.828c-9.374-9.374-24.57-9.374-33.942 0z\" \/><\/svg>\n<\/button>\n<\/h3>\n\n\n\n<div class=\"gs_content\" role=\"region\" aria-hidden=\"true\" itemscope=\"\" itemtype=\"https:\/\/schema.org\/Answer\" itemprop=\"acceptedAnswer\" aria-labelledby=\"gs-trigger-gsbp-34c5057-1\" id=\"gs-content-gsbp-34c5057-1\">\n<div class=\"gs_content_inner\" itemprop=\"text\">\n<p class=\"wp-block-paragraph\">Dopo aver ricevuto e ispezionato l'articolo restituito, i rimborsi vengono solitamente elaborati entro alcuni giorni lavorativi. Il tempo di arrivo finale dipende dal fornitore del pagamento.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":".gs_accordion_250>.gs_item{border-top-left-radius:8px;border-bottom-left-radius:8px;border-top-right-radius:8px;border-bottom-right-radius:8px;overflow:hidden;border-width:1px;border-style:solid;border-color:var(--wp--preset--color--border, #00000012)}.gs_accordion_250 .gs_title{margin:0;padding:0}.gs_accordion_250 .gs_title button{font-size:1rem;background-color:#0000000d;border:0;padding:1rem 1.5rem;font-weight:400;text-decoration:none;display:flex;justify-content:space-between;align-items:center;width:100%;color:#000;cursor:pointer;column-gap:5px}.gs_accordion_250 .gs_title .gs_icon{width:17px;height:17px;transition:all .5s ease}.gs_accordion_250>.gs_item>.gs_content{max-height:0;overflow:hidden;transition:max-height .5s cubic-bezier(.42,0,.58,1),opacity .4s cubic-bezier(.42,0,.58,1);opacity:0}.gs_accordion_250>.gs_item[data-active]>.gs_content{max-height:5000px;opacity:1}.gs_accordion_250 .gs_content>.gs_content_inner{padding:25px;font-size:1rem;line-height:1.7rem}.gs_accordion_250>.gs_item[data-active]>.gs_title .gs_icon{transform:rotate(90deg)}.gsbp-34c5057,.gsbp-5a1e424,.gsbp-65ea3ca,.gsbp-a1c0a0f,.gsbp-f095c31{position:relative;display:flex;flex-direction:column;row-gap:15px;column-gap:15px;align-items:stretch;justify-content:flex-start}","footnotes":""},"class_list":["post-1758","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/pages\/1758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/comments?post=1758"}],"version-history":[{"count":1,"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/pages\/1758\/revisions"}],"predecessor-version":[{"id":1760,"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/pages\/1758\/revisions\/1760"}],"wp:attachment":[{"href":"https:\/\/roseyounai.com\/it\/wp-json\/wp\/v2\/media?parent=1758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}